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Effective Date: 19 September 2026
Thank you for shopping at isaac-mintah.com. This Shipping & Delivery Policy explains how physical products and books purchased through the website are processed and delivered.
Digital products such as eBooks are delivered electronically and are not subject to physical shipping.
This policy applies to physical products purchased through isaac-mintah.com, including:
Shipping availability, delivery charges, and estimated delivery times may vary depending on the product, destination, order size, and delivery method selected at checkout.
eBooks and other digital products are delivered electronically.
After successful payment, customers may receive a download link or access instructions by email or through their account, depending on the delivery method used by the website.
No physical shipment is required for eBooks.
Customers are responsible for providing a correct and accessible email address when placing an order.
If you do not receive your digital product after completing payment, please contact us at mintahik@gmail.com.
Orders for physical products are normally processed after payment has been successfully confirmed.
Orders may require additional processing time during:
If there is a significant delay affecting your order, we will make reasonable efforts to notify you.
We may deliver physical products within Ghana and, where available, to selected international destinations.
Shipping availability for a particular destination will be displayed or communicated during the ordering process.
For international orders, additional shipping charges, customs duties, taxes, import fees, or other charges may apply. Such charges, where applicable, are generally the responsibility of the customer unless otherwise stated at checkout.
Delivery times depend on the destination, product availability, courier service, and shipping method.
Estimated delivery periods may be provided at checkout or communicated after an order is placed. These are estimates and are not guaranteed delivery dates.
For international deliveries, customs processing may result in additional delays.
Shipping fees may vary based on:
The applicable shipping cost will be communicated or displayed before the order is completed where possible.
Customers are responsible for providing accurate delivery information, including:
We are not responsible for delays, failed deliveries, or additional delivery charges resulting from incorrect or incomplete information provided by the customer.
If a courier is unable to complete delivery because the recipient is unavailable or the delivery information is incorrect, the courier may attempt redelivery or contact the customer.
Additional delivery charges may apply where a second delivery attempt is required because of circumstances attributable to the customer.
Please inspect your order when it arrives.
If you receive an item that is:
please contact us as soon as reasonably possible with your order number and photographs of the item and packaging.
We will review the matter and determine the appropriate resolution, which may include replacement, correction, refund, or another appropriate remedy where applicable.
If your order does not arrive within the estimated delivery period, please contact us so that we can investigate the delivery status.
For orders shipped through third-party courier services, delivery information may be subject to the courier's tracking and delivery procedures.
International customers are responsible for ensuring that purchased products can legally be imported into their destination country.
Customs duties, import taxes, clearance charges, and other fees imposed by the destination country are not necessarily included in the product or shipping price.
We cannot guarantee that customs authorities will not delay or restrict an international shipment.
If you need to change your delivery address or other shipping information after placing an order, contact us as soon as possible.
We will try to accommodate changes before the order is dispatched. Once an order has been shipped, changes may not be possible.
Shipping and delivery are separate from our Refund and Return Policy.
Where an item qualifies for a return or refund, the applicable terms of the Refund and Return Policy will apply.
Digital products such as eBooks may be subject to different refund conditions because they are delivered electronically.
For questions about an order, shipping, delivery, or an eBook that has not been received, please contact:
Isaac Mintah
Website: isaac-mintah.com
Email: mintahik@gmail.com
Phone: +233 54 305 2955
Location: Tarkwa, Ghana
We will make reasonable efforts to respond to shipping and delivery enquiries promptly.
We may update this Shipping & Delivery Policy from time to time to reflect changes in our products, delivery arrangements, services, or applicable requirements.
The updated version will be published on isaac-mintah.com with the revised effective date.
